Are you not 100% satisfied with your purchase? Please return the item within 14 days of receipt for a refund or exchange. Return the products in the original packaging if possible and please note that all items must be in a saleable condition (in original condition and with tags).

If you purchased a BCF product through a third-party store, please contact them directly to arrange your return.

Right of withdrawal


If the right of withdrawal is applicable, the Buyer is entitled to a withdrawal period of 14 days to abandon the sale without giving any reason. This withdrawal period shall commence on the day on which the Purchaser or a third party designated by the Purchaser acquires physical possession of the product. The Purchaser must notify the Vendor unequivocally of his/her wish to withdraw from the purchase within this 14-day period, in accordance with the withdrawal form.

  Only "in stock - by now" products can be returned for refund or exchange. We cannot accept or refund products that have been personalized for you.